- No Refund, credit or exchange will be issued without original purchase receipt.
- Refunds are only given to products that are defaulted/defective/damaged from factory.
- No Refund will be given if item return is due to change of mind, lack of finance or not needing the item any more.
- The product must be in original packaging and not damaged or used to receive refund.
- Orders received incorrectly at admitted fault by Cowboy Guns and Gear will be exchanged.
- Returns and incorrect orders must be reported to Cowboy Guns and Gear within 7 days and before sending item back to store.
- Delivery costs will be incurred on the customer if the return does not meet the returns policy.
Please note: We are happy to offer refunds, where applicable, if ALL the above conditions are met.